💡Atualizar Ticket

Response

PHP

<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://{BACKEND_URL}/api/tickets/updateAPI',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS =>'{
    "ticketId": "1067", // Informe o ID do Ticket
    "status": "pending", // Informe o Status: open, close, pending
    "userId": "13", // ID do usuário null ou número
    "queueId": "34", // ID da fila null ou número
    "typebot_sessionId": "CAMPO LIVRE LETRAS E NÚMEROS",
    "customA": "CAMPO LIVRE LETRAS E NÚMEROS",
    "customB": "CAMPO LIVRE LETRAS E NÚMEROS"
}',
  CURLOPT_HTTPHEADER => array(
    'Content-Type: application/json',
    'Authorization: Bearer tokenmeu'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

JSON

{
    "id": 1067,
    "status": "pending",
    "unreadMessages": 0,
    "lastMessage": "",
    "protocolo": "1693",
    "typebot_sessionId": "ur3209ru82094823043209rd320984230",
    "customA": "Campo customizado 1",
    "customB": "Campo customizado 2",
    "isGroup": false,
    "userId": null,
    "contactId": 9016,
    "whatsappId": 17,
    "queueId": 34,
    "chatbot": false,
    "channel": "whatsapp",
    "queueOptionId": null,
    "companyId": 1,
    "uuid": "34c8b52a-7fb4-4fc3-b819-08b189b6cee0",
    "createdAt": "2023-10-29T17:55:20.292Z",
    "updatedAt": "2023-10-29T19:23:10.869Z",
    "contact": {
        "id": 9016,
        "name": "Rafael TIM",
        "number": "555182551310",
        "email": "",
        "profilePicUrl": "",
        "acceptAudioMessage": true,
        "active": true,
        "disableBot": false,
        "extraInfo": []
    },
    "user": null,
    "queue": {
        "id": 34,
        "name": "Teste Perfeito",
        "color": "#0c797d"
    },
    "whatsapp": {
        "name": "Rafa AB LZ",
        "webhook": "",
        "id": 17,
        "token": "",
        "coverImage": null
    },
    "tags": [],
    "company": {
        "id": 1,
        "name": "TalkMi"
    }
}